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Saving your clip and handling private result links

Find your result as a signed-in user or guest, save a local copy and handle retrieval links carefully.

Written and maintained by A2O LITE NEON AI · Updated

Find the appropriate result entry

Signed-in users find tasks in My videos. Guests use the private result page opened after payment. They can optionally enter an email on that page to receive the completed-video link; email is not required to keep generation running. Save the private link. If you requested email delivery but cannot find it, check the address you entered and spam before submitting another paid task.

Save a local copy

After completion, preview and download the watermark-free MP4. Use a recognizable filename for the pairing and date, then verify full playback. A web preview or sharing link is not a promise of permanent online storage. Source links can expire, so save a version you want to keep on your own device promptly.

Handle private retrieval links carefully

A guest result link provides access to a personal task. Consider that access before forwarding it. For public sharing, use the page’s sharing function and confirm the other subject agrees to publication. Inspect photos, email screenshots and task details for personal information before posting them in a public group.

Troubleshoot the existing task

Confirm that the task completed, reopen its detail view and retry the download. Another generation does not repair the original download path when the issue is temporary connectivity. Contact support if a source file has expired, while recognizing that recovery is not guaranteed. Include the task ID and error; consult the site privacy policy for photo handling.

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